Privacy Policy
0. PURPOSE AND ACCEPTANCE
0. PURPOSE AND ACCEPTANCE
The Data Controller of the data collected through this Website is:
Deliverea Shipping Solutions s.l (hereinafter, the “Data Controller”,) with registered address at Calle Morales 21, 1L and contact email hello@deliverea.com
The personal data provided through the forms hosted on any of the subdomains of the DELIVEREA SHIPPING SOLUTIONS S.L. platform or through integration through the DELIVEREA SHIPPING SOLUTIONS S.L. API or other means such as telephone or email will be treated confidentially and will become part of a file owned by DELIVEREA SHIPPING SOLUTIONS S.L. that has been duly registered with the Spanish Agency Data Protection Agency (www.agpd.es). The use of the information provided will be:
- To enable the maintenance, development and management of the business relationship formalised by the contracting of products and/or services through this Website. The data processed for this purpose will be kept for as long as the business relationship is maintained and, once it has ended, for the periods of conservation and limitation of responsibilities provided for by law.
- Respond to requests for information and/or queries made by the User. The data processed for this purpose will be kept for the periods of conservation and limitation of responsibilities provided for by law.
- To keep the User informed, including by electronic means, about the products, services and news of the Data Controller. The data processed for this purpose will be kept until the User withdraws his/her consent. If the User does not consent to the processing of their data for this purpose, they must tick the box provided for this purpose on the Website.
- In the event of sending a CV through this Website, the data provided by the User will be processed to respond to their job application and, where appropriate, to allow them to apply for a job in the Controller’s business. The data processed for this purpose will be kept until the User revokes his/her consent or until 24 months have elapsed since receipt.
1. IDENTIFICATION AND COMMUNICATIONS
The legal basis for the processing of personal data is:
a) where the user is a natural person, consent and/or performance of the contract where the data subject is a party to the contract, and
b) where the user represents a legal person, consent and/or, in relation to the data of the contact persons, legitimate interest.
In the latter case, the user undertakes to inform the contact persons of the content of this clause.
The data may be communicated to the following third party recipients: Public Administrations for compliance with legal obligations. In addition, they may communicate to the following categories of processors: Providers of electronic communications and online office automation, hosting, SaaS services such as CRM/ERP, management, accounting, auditing and lawyers. The Controller may transfer personal data to Processors located in the United States of America that are adhered to the Privacy Shield, which has an adequacy decision of the European Commission (Commission Implementing Decision (EU) 2016/1250).
2. CONDITIONS OF ACCESS AND USE
The interested party may exercise their rights of access, rectification, deletion, limitation, opposition or portability at any time by sending an e-mail to hello@deliverea.com or by writing to the Data Controller, Deliverea Shipping Solutions S.L. REF.: DATA PROTECTION, C/ Morales 21, 1ºL, 08029 Barcelona. In the case of processing for which the legitimacy is based on consent, the User has the right to withdraw such consent at any time. The data subject shall have the right to lodge a complaint with the supervisory authority. We inform you that failure to provide the requested information may make it impossible to formalize or comply with the object of the contract.
3. SENSITIVE DATA PROTECTION MECHANISMS
Deliverea stores application data on AWS Ireland instances where Ireland/European Union data protection laws apply (AWS Privacy Policy: https://aws.amazon.com/es/privacy/).
- Sensitive user data is stored encrypted in AWS databases.
- Communications to and from the application are always encrypted, including API queries, from browsers or applications, as well as the sending and consultation of IMAP/SMTP (SSL/TLS) emails.
Google’s privacy policy
Deliverea uses data obtained from the Google API in accordance with the Google API Services User Data Policy.
Permitted Use
With your permission, Google allows Deliverea to use the restricted-scope data, including Gmail data, to provide or enhance the features that stand out from the Deliverea app.
User data accessed and purposes
- Email, language preference and profile pic data are accessed for login purposes via Oauth Google services
- Deliverea’s centralized carrier ticketing tool, with your consent, can:
- send emails on your behalf at your request.
- read your email. The scope will be limited to the email threads initially open through Deliverea’s platform.
Transfer Allowed
According to Google, Deliverea will only transfer data of restricted scope outside the company if that data transfer is necessary to:
- Provide or enhance user-facing features that are prominent from the Deliverea interface,
- to comply with applicable laws, or
- release as part of a merger, acquisition, or sale of assets.
All other transfers or sales of user data are completely prohibited.
Prohibited Advertising
Deliverea will never use or transfer data of restricted scope to serve user ads. This includes personalized, retargeted, and interest-based advertising.
Prohibited Interaction
According to Google, Deliverea prohibits humans from reading user data of restricted scope. For example, it is used to extract your emails and send them on your behalf. Deliverea employees will never be able to read through a user’s Gmails unless:
You agree to share specific messages for support purposes, or it is necessary for security purposes, or it is necessary to comply with applicable laws, or if they are aggregated and anonymized for internal operations purposes.
Consent
Google does not allow you to consent to the sharing of your data with partners.
2. CONDITIONS OF ACCESS AND USE
Legal notice
0. PURPOSE AND ACCEPTANCE
This legal notice regulates the use of the website of any of the subdomains of deliverea.com (hereinafter, THE WEBSITE), owned by DELIVEREA SHIPPING SOLUTIONS S.L.
Browsing the website of DELIVEREA SHIPPING SOLUTIONS S.L. confers the status of user of the same and implies the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may be modified.
The user undertakes to make correct use of the website in accordance with the laws, good faith, public order, traffic practices and this Legal Notice. The user shall be liable to DELIVEREA SHIPPING SOLUTIONS S.L. or to third parties for any damages that may be caused as a result of the breach of this obligation.
1. IDENTIFICATION AND COMMUNICATIONS
DELIVEREA SHIPPING SOLUTIONS S.L., in compliance with Law 34/2002, of 11 July, on information society services and electronic commerce, informs you that:
Its company name is: DELIVEREA SHIPPING SOLUTIONS S.L. with CIF B66493255 and registered office at Calle Morales 21, Puerta 1ºL de Barcelona 08029.
Registered in the Mercantile Registry of Barcelona, Volume 44,778, folio 108, page 467,227.
To communicate with us, we provide you with different means of contact that we detail below:
Tel.: 930 03 47 53
Email: hello@deliverea.com
All notifications and communications between users and DELIVEREA SHIPPING SOLUTIONS S.L. will be considered effective, for all purposes, when they are made by post or any other means detailed above.
2. CONDITIONS OF ACCESS AND USE
The website and its services are freely accessible, however, DELIVEREA SHIPPING SOLUTIONS S.L. conditions the use of some of the services offered on its website to the prior completion of the corresponding service registration form.
The user guarantees the authenticity and timeliness of all the data communicated to DELIVEREA SHIPPING SOLUTIONS S.L. and will be solely responsible for any false or inaccurate statements made.
The user expressly undertakes to make appropriate use of the contents and services of DELIVEREA SHIPPING SOLUTIONS S.L. and not to use them for, among others:
– Disseminating content that is criminal, violent, pornographic, racist, xenophobic, offensive, justifying terrorism or, in general, contrary to the law or public order.
– Introduce computer viruses into the network or carry out actions likely to alter, damage, interrupt or generate errors or damage to the electronic documents, data or physical and logical systems of DELIVEREA SHIPPING SOLUTIONS S.L. or third parties; as well as hindering the access of other users to the website and its services through the massive consumption of the computer resources through which DELIVEREA SHIPPING SOLUTIONS S.L. provides its services.
– Attempt to access the email accounts of other users or restricted areas of the computer systems of DELIVEREA SHIPPING SOLUTIONS S.L. or third parties and, where appropriate, extract information.
– Infringe intellectual or industrial property rights, as well as violate the confidentiality of the information of DELIVEREA SHIPPING SOLUTIONS S.L. or third parties.
– Impersonate another user, public administrations or a third party.
– Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.
– Collect data for advertising purposes and to send advertising of any kind and communications for sales or other commercial purposes without your prior request or consent.
All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to DELIVEREA SHIPPING SOLUTIONS S.L., and none of the exploitation rights over them can be understood to have been transferred to the user beyond what is strictly necessary for the correct use of the website.
Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of DELIVEREA SHIPPING SOLUTIONS S.L., and it cannot be understood that the use or access to it attributes to the user any right over them.
The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorized by the owner of the exploitation rights are prohibited.
The establishment of a hyperlink does not imply in any case the existence of a relationship between DELIVEREA SHIPPING SOLUTIONS S.L. and the owner of the website on which it is established, nor the acceptance and approval by DELIVEREA SHIPPING SOLUTIONS S.L. of its contents or services.
Those who intend to establish a hyperlink must previously request written authorisation from DELIVEREA SHIPPING SOLUTIONS S.L. In any case, the hyperlink will only allow access to the home-page or home page of our website, and must also refrain from making false, inaccurate or incorrect statements or indications about DELIVEREA SHIPPING SOLUTIONS S.L., or including illegal content, contrary to good customs and public order.
DELIVEREA SHIPPING SOLUTIONS S.L. is not responsible for the use that each user makes of the materials made available on this website or for the actions taken based on them.
3. EXCLUSION OF WARRANTIES AND LIABILITY
The content of this website is of a general nature and is for information purposes only, and access to all the contents is not fully guaranteed, nor its completeness, correctness, validity or timeliness, nor its suitability or usefulness for a specific purpose.
DELIVEREA SHIPPING SOLUTIONS S.L. excludes, to the extent permitted by law, any liability for damages of any kind arising from:
– The impossibility of access to the website or the lack of veracity, accuracy, exhaustiveness and/or timeliness of the contents, as well as the existence of vices and defects of any kind in the content transmitted, disseminated, stored, made available to those who have accessed through the website or the services offered.
– The presence of viruses or other elements in the content that may cause alterations in computer systems, electronic documents or user data.
– Failure to comply with the law, good faith, public order, traffic usage and this legal notice as a result of the incorrect use of the website. In particular, and by way of example, DELIVEREA SHIPPING SOLUTIONS S.L. is not responsible for the actions of third parties that violate intellectual and industrial property rights, trade secrets, rights to honour, personal and family privacy and one’s own image, as well as the regulations on unfair competition and illegal advertising.
Likewise, DELIVEREA SHIPPING SOLUTIONS S.L. declines any responsibility with respect to the information that is outside this website and is not managed directly by the company. The purpose of the links that appear on this website is exclusively to inform the user about the existence of other sources that may expand the content offered by this website. DELIVEREA SHIPPING SOLUTIONS S.L. does not guarantee or take responsibility for the operation or accessibility of the linked sites; nor does it suggest, invite or recommend the visit to them, so it will not be responsible for the result obtained. DELIVEREA SHIPPING SOLUTIONS S.L. is not responsible for the establishment of hyperlinks by third parties.
4. PRIVACY POLICY
In compliance with Organic Law 15/1999, of 13 December, on the Protection of Personal Data, we inform you that the personal data you provide us through the forms hosted on any of the subdomains of the DELIVEREA SHIPPING SOLUTIONS S.L. platform or through integration through the DELIVEREA SHIPPING SOLUTIONS S.L. API or other means such as telephone or email will be treated confidentially and they will become part of a file owned by DELIVEREA SHIPPING SOLUTIONS S.L. that has been duly registered with the Spanish Data Protection Agency (www.agpd.es).
The personal data of both senders and recipients of the shipments provided by the Client will be used solely and exclusively for the provision of the service offered by the Transport Operator.
Customer data registered through deliverea forms will not be transferred to third parties without prior consent.
In the event that personal data is provided by the Client to DELIVEREA SHIPPING SOLUTIONS S.L. or to any Transport Operator that manages the shipment, which is necessary for the provision of the transport service, DELIVEREA SHIPPING SOLUTIONS S.L. undertakes to process such data in accordance with the Client’s instructions and will not apply them for a purpose other than that set out in this Agreement. Notwithstanding the foregoing, the Client consents to the processing of the same by collaborators linked to DELIVEREA SHIPPING SOLUTIONS S.L. or to Transport Operators in charge of managing the shipments, so that DELIVEREA SHIPPING SOLUTIONS S.L. may, in the name and on behalf of the Client, communicate such data to third party companies in charge of managing the shipments subject to this Agreement. Likewise, it must adopt the necessary technical and organisational measures to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorised access.
Likewise, the Client may exercise their rights of access, rectification, cancellation and opposition in accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, by sending a letter together with a photocopy of their ID card, to the following address: Deliverea Shipping Solutions S.L. REF.: DATA PROTECTION, C/ Morales 21, 1ºL, 08029 de Barcelona.
The data requested from the Client through forms indicated with an asterisk (*) will be those strictly necessary to be able to provide the service or carry out any type of operational, technical or commercial interaction.
The Client guarantees that the personal data provided is truthful and is responsible for communicating any modification to them. The Client will be solely responsible for any damage, direct or indirect, that may be caused to DELIVEREA SHIPPING SOLUTIONS S.L. or to any third party linked to DELIVEREA SHIPPING SOLUTIONS S.L., due to the completion of the forms or the documentation of shipments with false, inaccurate, incomplete or outdated data.
In the event that the Client includes personal data of third parties, it must, prior to its inclusion, inform them of the provisions of this privacy policy, being solely responsible for its inclusion.
5. PROCEDURE IN CASE OF ILLEGAL ACTIVITIES
In the event that any user or third party considers that there are facts or circumstances that reveal the illicit nature of the use of any content and/or the performance of any activity on the web pages included or accessible through the website, they must send a notification to DELIVEREA SHIPPING SOLUTIONS S.L. identifying themselves as duly
Specifying the alleged infringements and expressly representing under your responsibility that the information provided in the notification is accurate.
For any litigious matter concerning the website of DELIVEREA SHIPPING SOLUTIONS S.L., Spanish legislation will apply, with the Courts and Tribunals of Barcelona (Spain) being competent.
6. AUTHORISATION TO TRANSFER DATA
The user accepts the transfer of their personal data (transfer of contact and identification data as well as information related to their logistics operations) collected through the contact form or through other means by DELIVEREA SHIPPING SOLUTIONS S.L.
Such data will be collected by authorized personnel in accordance with data protection regulations.
The sole and exclusive purpose of collecting personal data will be to respond to the request of the customer interested in the service offered through one of the subdomains of deliverea.com.
Likewise, said data may be used for statistical purposes by DELIVEREA SHIPPING SOLUTIONS S.L., owner of the application in question.
The processing will be carried out with the necessary discretion, without prejudice to the fact that the affected party may exercise their rights of access, rectification, opposition and cancellation where appropriate.
In accordance with the provisions of Articles 6 and 11 of Organic Law 15/1999, of 13 December, the acceptance for your data to be processed or transferred under the terms established herein is revocable and without retroactive effects.
7. PUBLICATIONS
The administrative information provided through the website is not a substitute for the legal publication of laws, regulations, plans, general provisions and acts that must be formally published in the official gazettes of public administrations, which constitute the only instrument that attests to their authenticity and content. The information available on this website should be understood as a guide with no purpose of legal validity.
8. APPLICABLE LAW AND COMPETENT JURISDICTION
In general, the relations between DELIVEREA SHIPPING SOLUTIONS S.L. and the users of its telematic services, present on this website, are subject to Spanish legislation.
DELIVEREA SHIPPING SOLUTIONS S.L. and the User, expressly waiving any other jurisdiction, submit to the Courts and Tribunals of the domicile of DELIVEREA SHIPPING SOLUTIONS S.L. for any dispute that may arise in relation to the products and services of this website/document.
